Designed for small or low-complexity environments, the Essential plan provides core monitoring, alerting, and remote support to help maintain system stability. This level focuses on visibility and basic protection, giving businesses a cost-effective foundation for managed IT services with support available as needed.

The Enhanced plan adds proactive management and deeper oversight of systems, networks, and endpoints. It includes advanced monitoring, routine maintenance, and prioritized support to reduce downtime and improve reliability. This level is ideal for growing businesses that require greater performance, responsiveness, and operational continuity.

The Professional plan delivers full-service, enterprise-grade IT management. It includes comprehensive monitoring, proactive remediation, strategic oversight, and included onsite support when required. Built for mission-critical environments, this level ensures maximum uptime, security, and scalability through fully managed, SLA-driven IT services.